Shipping and Delivery

Enjoy flat rate international shipping and FREE shipping on orders more than $50 in the United States.

US Shipping:
Vivian Lou orders are shipped in the US via USPS First Class Mail. Domestic orders generally arrive within 3 to 5 business days after the order is processed. We are proud to offer expedited FedEx delivery, but please note the 2-dayshipping does not include any handling time in our warehouse facilities or weekends.

US Tracking Information: 
US orders will receive tracking information via email once your order has been processed. The tracking number may not become active for 24-48 hrs.

International Shipping:
Vivian Lou orders are shipped worldwide Delivered Duty Unpaid (DDU) via IMEX Global Parcel Priority Service. There is NO TRACKING information even through you may receive a link in the email. Packages typically arrive 14 business days after processing. Shipments to Canada and the UK are delayed due to strikes within the Royal Mail Service. We do apologize for this inconvenience and hope the issues are resolved quickly.

We ship all of our products directly to you from our warehouses located in Milwaukee, WI. 

Processing Time: All orders placed after 2 PM CST will be shipped the next business day. Orders placed after 2 PM CST Friday are shipping on Monday.

Incorrect Shipping Information: Please note: Customers are responsible for all costs related to incorrectly submitted shipping information. Vivian Lou is not responsible for lost or stolen items.