Shipping + Delivery | Vivian Lou Insolia® insoles for high heels
FREE US shipping on orders over $50

Shipping + Delivery

Enjoy flat rate shipping within the United States/Canada and FREE shipping on orders more than $50 in the United States.

Vivian Lou orders are shipped via USPS First Class Mail. We are proud to offer expedited Fed Ex delivery, but please note the 2-day shipping does not include any handling time in our warehouse facilities or weekends.

We ship all of our products directly to you from our warehouses located in Milwaukee, WI. 

Processing Time: All orders placed after 2 PM CT will be shipped the next business day. Any orders placed after 2 PM CT Friday are shipping on Monday.

Delivery Time: Domestic orders generally arrive within 3-5 business days after shipment. International orders generally arrive within 5-10 business days after shipment. Please note: Customers are responsible for all costs related to incorrectly submitted shipping information. Vivian Lou is not responsible for lost or stolen items.

Tracking Information: You will receive tracking information via email once your order has been processed. The tracking number may not become active for 24-48 hrs.