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Shipping and Delivery

U.S. Shipping:
Vivian Lou orders are shipped in the US via FedEx Home Delivery. Domestic orders generally arrive within 3 to 5 business days after the order is processed. We are proud to offer expedited FedEx delivery, but please note the 2-dayshipping does not include any handling time in our warehouse facilities or weekends.

US Tracking Information: 
US orders will receive tracking information via email once your order has been processed. The tracking number may not become active for 24-48 hrs.

We ship all of our products directly to you from our warehouses located in Denver, Colorado. 

Processing Time: All orders placed after 2 PM CST will be shipped the next business day. Orders placed after 2 PM CST Friday are shipping on Monday.

Incorrect Shipping Information: Please note: Customers are responsible for all costs related to incorrectly submitted shipping information. Vivian Lou is not responsible for lost or stolen items.

International Shipping:
For International orders, please visit www.vivianlou.co.uk.

 



 

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